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Please can you provide your PowerSaves 3DS license key and the registered email address. If you continue to experience the same problems after following the above suggestions, please can we ask you to answer the following questions in your support request to enable us to advise you further: Please try using a different computer to confirm if the problems which you are experiencing are limited to your computer setup. If this resolved the situation then please update your firewall rules. Please try configuring or temporarily disabling your firewall software or any similar software to allow the PowerSaves 3DS software access to the internet. We would recommend using a different USB cable with the PowerSaves 3DS transfer dock. Please ensure that you are running the latest PowerSaves 3DS software If you are continuing to experience the same problems please can we ask you to try the following suggestions:
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The backed up save data can be restored from the “PC/CARTRIDGE” tab of the software. If the cartridge is removed during the writing or reading process, save data may become corrupt or deleted. It’s advised to backup save data before applying codes, or overwriting personal save data with PowerSaves content.
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When you wish to completely erase your save data, press D-Pad Up + B + X simultaneously from the title screen. Most newer games allow you to access the manual by pressing the home button on the 3DS while in game and then choosing “manual”Įrasing Your Game Save Data Pokemon X & Y: Some game titles allow you to reset your save data and start again please refer to the game manual for details regarding your specific game.
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